FREQUENTLY ASKED QUESTIONS FOR CANCELLATIONS

To cancel your agreement, please submit a written request to cancel your agreement that includes your service agreement number or VIN number, the date of cancellation, the reason for cancellation and either an official odometer disclosure statement from a dealership or a notarized statement of mileage. All cancellation documents may be emailed to cancels@route66warranty.com. You can also contact your credit union to cancel on your behalf.

To obtain an approximate cancellation quote, please contact our cancellation department by calling 800-808-0828.

Your credit union is responsible for disbursing any available refund that may be due on the agreement.

If you feel there is a discrepancy in the amount of your refund, please contact your credit union where the agreement was purchased to discuss further.

If it has been more than 30 days since the cancellation request was submitted, please have the credit union contact our account services department by emailing sales@route66warranty.com or by calling 800-808-0828 for further information.

If it has been less than 30 days since the cancellation request was submitted, please allow 30 days for processing.

A completed cancellation request will be processed within 30 days and all cancellation information is mailed to the credit union for disbursement of any available refund. Please allow 7-14 business days for delivery after processing.

If it has been more than 30 days since you submitted your cancellation request and you have not received any refund, you can either verify refund status with your credit union or you may contact our cancellation department by emailing cancels@route66warranty.com or by calling 800-808-0828.

If it has been less than 30 days since you submitted your cancellation request, please allow a full 30 days for processing, and keep in mind that all cancellation information is mailed via standard mail to the credit union for disbursement which can take on average 7-14 business days depending on the mail.

If you emailed your cancellation request to cancels@route66warranty.com, you should have received an automated response that we did receive your request. If you did not receive the automated response, please verify that you sent the request to the proper email address above.

If you faxed or mailed your request to us or submitted your request to your credit union, you may contact our cancellation department to verify receipt of your request by emailing cancels@route66warranty.com or by calling 800-808-0828.

General Questions Transfer Questions

"WHAT ARE PEOPLE SAYING?" Testimonials, Route 66 Extended Warranty

You’re the best warranty company I’ve ever dealt with. I usually spend more time on the phone trying to get the claim completed than fixing the vehicle. You were very quick with the claim and quick with the payment.

Repair Facility
Austin, TX

I just wanted to testify about how great your warranty is! We purchased one on my wife’s jeep when she bought it five years ago and have used it extensively! Every claim that we have filed has been handled in a timely manner and when we were about to get taken by a mechanic on a transmission problem you referred us to a reliable and honest mechanic in the area! We are so pleased with our warranty that I’m gladly writing out a check for my next one! Not to mention this is thousands less than the dealer sold warranties that require the work be done in their shop. A great deal for us! Thank you Route 66!

Ryan M
Omaha, NE

We work with several warranty companies and you are by far the best on coverage and quick payment.

Margie @ Service Center
Carlinville, IL

I sold the vehicle that I had the warranty on, but I felt the warranty added to the value of the vehicle for the new owner. The repair shop I used for the one claim I had told me that you were very pleasant to work with. I will recommend you to any dealer I deal with that does not currently offer Route 66. I received a telemarketing call recently from another warranty company and when I told them about your coverage the salesperson told me the same type of plan with them would have cost twice as much and not covered as much as Route 66.

Glen W
Little Rock, IA

My wife was able to call and speak to someone very easily. Even though she was broken down five hours away from home with my daughter, she was put at ease by your representative. Thank you so much!

Donald M
Jackson, TN

I have used this company for all of my vehicles. I tell everyone to get it and all of my children have. They have not let me down yet. I will continue to purchase from this company. They also work great with mechanic shops. Love that part. I had to use roadside assistance prior to this fix and they were on it and took care of me in that area of need as well. Thank you!

Mark W
Clyde, MO

This was really amazingly simple and I’m so glad I went with recommendations from others. The text update came in just about the same time my dealership called me with an update, so I like that. Quick turnaround and I’ll be picking the car up tomorrow so thank you.

Elizabeth P
Alexandria, VA

I made one call and you guys took care of everything else. I want to thank you all for such great customer service. I feel safe and happy. Thank you so very much!

Florina T
St George, UT

The process could not have been easier for me. The dealer set up the repairs and got them approved and all I had to do was sign when repaired.

Kevin M
Salem, OR

FREQUENTLY ASKED QUESTIONS FOR CANCELLATIONS

How do I cancel my service agreement?

How can I find out how much my cancellation refund will be?

How do I receive my refund?

The refund amount I received is incorrect, how do I fix this?

The credit union has not received anything regarding my cancellation, what do I need to do?

How long does the cancellation process take?

How do I check the status of a submitted cancellation request?

How do I know if you received my cancellation request?