FREQUENTLY ASKED QUESTIONS

Route 66 Extended Warranty coverage is only available through the finest financial institutions in the United States. A financial institution will choose to provide this service to their customers as a competitive edge. The Route 66 Warranty is significantly less expensive, better, and more robust than vehicle service contracts offered by auto dealers, and is an excellent source of fee income for the financial institution. Also, a Route 66 Warranty protects the financial institution's collateral.

If you would like to find out which financial institutions in your area offer this valuable service, please contact us.

If you are a financial institution who is looking for additional fee income, protection of your collateral, and the ability to provide your customers with a valuable service, please email us.

Route 66 is one of the most cost-efficient service agreements in the industry. It offers mechanical breakdown coverage and protects you against the high cost of major repairs. It offers various levels of protection and provides Emergency Roadside Service throughout the life of the contract.

Our customers are protected today and in the future with business partner Assurant Solutions (American Bankers Insurance Company) protecting our service agreements with front-line insurance, not bonds, not an R.R.G, not a stop loss.

All of our vehicle service contracts begin on the day you buy them, not the in-service date of the car. Quite simply, we offer you more time than the others. If you purchase a 5 year / 100,000 mile vehicle service contract today, it will expire 5 years from today or when your odometer reaches 100,000 miles.

If you are an owner of an MBI Policy, there is a waiting period of 30 days and 1,000 miles, but this is added to the length of your policy so you do not lose any coverage.

All of our automobile plans include roadside assistance for the life of your service agreement and car rental reimbursement, all as part of one insured contract.

We allow you to take your vehicle to any ASE Certified repair facility. In other words, wherever you normally take your vehicle for repairs.

Route 66 lets you use the repair facility of your choice and pays your claim quickly and efficiently over the phone via our corporate credit card. Simply present your Route 66 Service Agreement Contract to the service professional and have them contact our claims department. We cover parts and labor. The customer is responsible for fluids, filters, and sales tax. No deductible is required!

With Route 66, there is NO DEDUCTIBLE!

There are many reasons to purchase a vehicle service contract. Your vehicle is one of your biggest investments. A vehicle service contract will ensure it is always in the best mechanical condition. With the complexity of today's vehicles, one major repair often costs more than the contract.

Since our vehicle service contract is transferable (some restrictions apply — contact Route 66 for eligibility information), it increases the resale value to potential buyers. Who wouldn't want to own a vehicle that comes protected from repair bills? Our contract also provides for a pro-rated refund for the life of your contract.

Your vehicle service contract is less expensive the earlier you purchase it. As the vehicle ages and accrues mileage, the price for protection rises. Prices may also rise due to increasing labor and parts prices. Why not lock into today's low prices and protect yourself from tomorrow's rising repair rates?

In addition, you can take advantage of the plan benefits for the entire life of the contract, even while you are covered by the manufacturer's warranty. Take advantage of Route 66's Roadside Assistance and car rental reimbursement benefits immediately and for the life of your vehicle service contract.

Perhaps, but plan on paying as much as 60% more for the similar coverage and be required to have repairs done at the dealer facility. With Route 66, you have the freedom to go for repair service wherever you like throughout the United States.

It is rare that a repair facility will not accept our plans as we pay them immediately and utilize industry standard manuals to determine pricing. They are eager to accept the business when they find out they do not have to bill us. In addition, they want your routine maintenance business, so it is not likely that they will turn down the rest of your business. We would be happy to call your repair facility to establish a relationship before you buy. Thousands of repair facilities have already accepted our plan; yours may be one of them. In the unlikely event a repair facility will not accept our direct credit card payment, we will reimburse you promptly for the authorized amount.

Our contract contains full details on our refund provisions. You have 30 days after purchase to obtain a full refund. After that, you are entitled to a pro-rated refund of the unused portion of your contract. Unlike some companies, we do not pro-rate your refund from the in-service date of your vehicle. See the cancellation questions for how to submit a request.

If your insurance company has deemed your vehicle a total loss as the result of an accident, Route 66 will refund the entire premium back to you or the financial institution on your behalf if you have purchased the Total Loss Refund option. Some restrictions apply — contact Route 66 for eligibility information.

Absolutely, you can transfer the vehicle service contract to another private purchaser of your vehicle. Vehicles with service contracts typically offer much higher resale values because the buyer knows they are not going to get hit with huge repair costs. See the transfer questions for what to send us.

Cancellation Questions Transfer Questions

"WHAT ARE PEOPLE SAYING?" Testimonials, Route 66 Extended Warranty

You’re the best warranty company I’ve ever dealt with. I usually spend more time on the phone trying to get the claim completed than fixing the vehicle. You were very quick with the claim and quick with the payment.

Repair Facility
Austin, TX

I just wanted to testify about how great your warranty is! We purchased one on my wife’s jeep when she bought it five years ago and have used it extensively! Every claim that we have filed has been handled in a timely manner and when we were about to get taken by a mechanic on a transmission problem you referred us to a reliable and honest mechanic in the area! We are so pleased with our warranty that I’m gladly writing out a check for my next one! Not to mention this is thousands less than the dealer sold warranties that require the work be done in their shop. A great deal for us! Thank you Route 66!

Ryan M
Omaha, NE

We work with several warranty companies and you are by far the best on coverage and quick payment.

Margie @ Service Center
Carlinville, IL

I sold the vehicle that I had the warranty on, but I felt the warranty added to the value of the vehicle for the new owner. The repair shop I used for the one claim I had told me that you were very pleasant to work with. I will recommend you to any dealer I deal with that does not currently offer Route 66. I received a telemarketing call recently from another warranty company and when I told them about your coverage the salesperson told me the same type of plan with them would have cost twice as much and not covered as much as Route 66.

Glen W
Little Rock, IA

My wife was able to call and speak to someone very easily. Even though she was broken down five hours away from home with my daughter, she was put at ease by your representative. Thank you so much!

Donald M
Jackson, TN

I have used this company for all of my vehicles. I tell everyone to get it and all of my children have. They have not let me down yet. I will continue to purchase from this company. They also work great with mechanic shops. Love that part. I had to use roadside assistance prior to this fix and they were on it and took care of me in that area of need as well. Thank you!

Mark W
Clyde, MO

This was really amazingly simple and I’m so glad I went with recommendations from others. The text update came in just about the same time my dealership called me with an update, so I like that. Quick turnaround and I’ll be picking the car up tomorrow so thank you.

Elizabeth P
Alexandria, VA

I made one call and you guys took care of everything else. I want to thank you all for such great customer service. I feel safe and happy. Thank you so very much!

Florina T
St George, UT

The process could not have been easier for me. The dealer set up the repairs and got them approved and all I had to do was sign when repaired.

Kevin M
Salem, OR

FREQUENTLY ASKED QUESTIONS

Where can I purchase a Route 66 Extended Warranty?

Why should I choose Route 66 over the others?

Are the vehicle service contracts insured?

When does coverage begin?

What benefits do you offer?

Where can I take my vehicle for repairs?

How are claims paid?

How does the deductible work?

Do I really need a vehicle service contract?

Why buy it now? I'm still covered by the manufacturer.

Can I buy this same type of coverage through the dealer?

What if my repair facility won't take your plan?

What if I want to cancel my plan?

What if my vehicle is involved in an accident and totaled?

Is my vehicle service contract transferable?